The newly updated system was developed in response to the needs of travelers across different time zones who require reliable contact channels while planning visas, tours, and holiday arrangements. By maintaining round-the-clock message intake and transparent response expectations, the company aims to strengthen operational clarity and service delivery.
“Travelers today value accessibility and dependability, especially when arranging cross-border services,” a Jashan Tourism representative said. “This enhancement ensures that every inquiry is captured instantly and addressed promptly by the appropriate team during business hours, allowing clients to plan with confidence.”
Key Features of the Updated Support System
24/7 Message Intake:
The company now operates continuous message reception through Email and WhatsApp, enabling clients worldwide to submit inquiries at any time. Messages are logged instantly through the upgraded internal system.
Structured Expert Response Hours:
All inquiries receive dedicated responses from trained specialists during the company’s core operating hours:
Monday – Saturday, 9:00 AM – 6:00 PM (Dubai time).
Prioritized Follow-Up:
Messages received outside business hours are automatically queued and prioritized for follow-up at the start of the next business day, minimizing delays and improving overall response efficiency.
Global Service Reach:
The enhanced system supports the company’s broad client base across the UAE and international markets, covering visa processing, bespoke travel packages, and coordinated holiday planning.
The launch of this improved communication model underscores Jashan Tourism’s commitment to transparent, client-centric service and its ongoing investment in operational infrastructure.
About Jashan Tourism L.L.C.
Founded in 2015 and based in Dubai, Jashan Tourism L.L.C. is a licensed tour operator and approved visa agency offering international visa assistance, tailored holiday packages, and a wide range of travel services. The company is recognized for its structured processes, customer-focused operations, and continuous enhancements to support global travelers.
